Important Information
Hotel Perth Policies
To help make your stay at Metro Hotel Perth City in Perth as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, at check-in we will also require a security deposit of $100 AUD in the form of a credit card pre-authorization or $250 bond in the case of guests choosing to use cash, eftpos or Debit card (refunded on departure). Valid photo identification (in the same name as the credit card used for booking) must also be presented at check-in, of which a copy will be retained. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express, Diners Club, JCB or China Union Pay credit card. Please note that for 'breakfast included' accommodations, the provided breakfast is continental. Please note that car parking is limited and subject to availability.